Shipping Policy

 

Thank you for shopping with us. Below is all the information regarding order processing, shipping methods, and delivery expectations for our customers in the United States.


Order Processing

All orders are processed within 1–3 business days.
Once your order has shipped, you will receive a confirmation email with your tracking number.


Shipping Methods

To ensure reliable and efficient delivery, we use trusted international and domestic carriers:

    Single-item orders: Shipped via DHL

    Multiple-item orders: Shipped via FedEx

The carrier is automatically selected based on your order quantity to provide the fastest and most secure delivery option.


Shipping Times (USA)

Estimated delivery timeframes:

    DHL shipments: 5–12 business days

    FedEx shipments: 7–15 business days

Delivery times may vary depending on destination, weather conditions, customs processing, and seasonal demand.


Tracking Information

A tracking number will be emailed to you once your order has been dispatched.
Please allow 2–5 days for tracking information to update in the system.


Shipping Origin

Orders are fulfilled and shipped from our partner logistics centers located in the U.S. and Asia, depending on availability.


Shipping Fees

Shipping fees (if applicable) are calculated and displayed at checkout.
Some orders may qualify for free shipping.


Delivery Delays

Delivery may be delayed due to:

    Customs inspections

    Weather or natural events

    High-volume seasons (Black Friday, holidays)

We appreciate your patience for any unexpected delays.


Incorrect Address

Please ensure that all shipping information is correct at the time of purchase.
We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.


Contact Us

If you have any questions about your shipment or need help tracking your order, please contact us anytime:
📩 support@wantera.com